Effective Date: August 2023
Welcome to Zing Street, an online marketplace operated by Zing Street Co. Ltd. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit, register, or use our website, services, and related features.
1. Information We Collect
We collect different types of information from various users of our marketplace:
Guest Users: When you visit Zing Street without registering, we may collect non-personal information such as your IP address, browser type, and operating system for analytical purposes and spam prevention.
Customers: If you make a purchase on our platform, we collect your name, email address, billing and shipping address, and payment information. This data is necessary to process your orders, fulfill your requests, and provide customer support.
Vendors: Vendors who wish to sell on Zing Street need to provide personal information, including their name, email address, business details, product listings, and financial information for payment processing and account management.
2. Use of Collected Information
We use the information collected for the following purposes:
- To process orders and transactions, provide services, and deliver products to customers.
- To manage vendor accounts, process payments, and facilitate communication between vendors and customers.
- To personalize user experiences, improve our services, and optimize the marketplace’s functionality.
- To communicate updates, promotions, and relevant information to users who have opted in to receive such communications.
- To ensure the security of our platform and prevent fraudulent activities.
- To comply with legal obligations and resolve disputes.
3. Information Sharing
We may share your information under certain circumstances:
- We share customer information with vendors for order fulfillment and customer support.
- We may share data with third-party service providers who assist us in operating our marketplace.
- We may share data if required by law, legal process, or government request.
- We do not sell or rent your personal information to third parties.
4. Data Retention
- Guest user data such as IP addresses and browser information are retained for analytical and security purposes.
- Customer data is retained as long as necessary for order processing, customer support, and legal obligations.
- Vendor data is retained as long as the vendor’s account is active or as required by law.
5. Your Rights
- Customers and vendors can access, modify, or delete their personal information through their account settings.
- Customers and vendors can request an export of their personal data or request its deletion, except where legal obligations require retention.
- Guest users can contact us to inquire about the information collected during their visit.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance user experience, analyze website usage, and personalize content.
7. Embedded Content
Our platform may contain embedded content from third-party websites, which may collect data and use cookies. Interactions with such content are governed by the third party’s privacy policy.
8. Security Measures
We employ reasonable security measures to protect the information we collect from unauthorized access, disclosure, alteration, or destruction.
9. Contact Us
If you have any questions, concerns, or requests related to your personal information or this Privacy Policy, please contact us at Zingstreet@gmail.com.
Please note that this Privacy Policy may be updated periodically to reflect changes in our practices or legal requirements. We encourage you to review this policy regularly.
Last updated on August 2023
